You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Every morning this Macbook Pro will not come out of sleep and it requires a reboot and the turn on process take about 10 minutes.
All other Macbook Pros that I have had, automatically come out of sleep using the fingerprint login.
Any ideas what is going wrong with this one.
AppleinRI wrote:
Every morning this Macbook Pro will not come out of sleep and it requires a reboot and the turn on process take about 10 minutes.
All other Macbook Pros that I have had, automatically come out of sleep using the fingerprint login.
Any ideas what is going wrong with this one.
Try resetting the SMC https://support.apple.com/en-us/HT201295
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
There are a couple of cases where Touch ID will not be accepted by macOS:
• If you restarted your Mac, or if you're not logged into your user account.
• If you have not unlocked your Mac for 48 hours.
• If you are trying to unlock Security & Preferences
• If you are trying to unlock Users & Groups Preferences (when FileVault is on)
• If 5 wrong fingerprints attempts
"If you have problems with Touch ID"
https://support.apple.com/guide/mac-help/touch-id-mchl16fbf90a/mac
Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. You can Login and test. Reboot and test —will take a little longer as caches get rebuilt.
Remove existing fingerprint(s) and then add again.
When you move mouse pointer over the fingerprint.
click the “X" to clear.
Add a new fingerprint.
For more info: https://support.apple.com/en-us/HT207054
If no resolve contact Apple Support:
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
AppleinRI wrote:
Every morning this Macbook Pro will not come out of sleep and it requires a reboot and the turn on process take about 10 minutes.
All other Macbook Pros that I have had, automatically come out of sleep using the fingerprint login.
Any ideas what is going wrong with this one.
Try resetting the SMC https://support.apple.com/en-us/HT201295
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
There are a couple of cases where Touch ID will not be accepted by macOS:
• If you restarted your Mac, or if you're not logged into your user account.
• If you have not unlocked your Mac for 48 hours.
• If you are trying to unlock Security & Preferences
• If you are trying to unlock Users & Groups Preferences (when FileVault is on)
• If 5 wrong fingerprints attempts
"If you have problems with Touch ID"
https://support.apple.com/guide/mac-help/touch-id-mchl16fbf90a/mac
Try a SafeBoot https://support.apple.com/en-us/HT201262
Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. You can Login and test. Reboot and test —will take a little longer as caches get rebuilt.
Remove existing fingerprint(s) and then add again.
When you move mouse pointer over the fingerprint.
click the “X" to clear.
Add a new fingerprint.
For more info: https://support.apple.com/en-us/HT207054
If no resolve contact Apple Support:
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
16 in Macbook Pro
