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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a Mac book Pro with OS X El Captain and Apple made a severe damage on it by series of upgrading OS. I don't want to upgrade my Mac any more. But by upgrading iPhone iOS now you should upgrade your Mac too to be able to connect to it! I was able to connect them for a simple backup on iTune before the latest iOS update on iPhone!
How can I connect my Mac to my iPhone?
iPhone X, iOS 14
Upgrade to 10.11.6 and its last security update:
Combo and Security Update 2018-004
Download the latest iTunes and Mac OS X 10.11.6.
https://support.apple.com/kb/dl1977?locale=en_US
You may need an another browser that is compatible with the download link.
https://discussions.apple.com/docs/DOC-250003586
Once iTunes is upgraded, you should be able to hook up the iPhone while on iTunes.
Upgrade to 10.11.6 and its last security update:
Combo and Security Update 2018-004
Download the latest iTunes and Mac OS X 10.11.6.
https://support.apple.com/kb/dl1977?locale=en_US
You may need an another browser that is compatible with the download link.
https://discussions.apple.com/docs/DOC-250003586
Once iTunes is upgraded, you should be able to hook up the iPhone while on iTunes.
Well I would at least call AppleCare and let them know their articles need to be updated. This is the first documentation that I've heard that 10.11.6 is not compatible with the latest iOS. None of the Wikipedia links relevant to it have noted this.
I wrote the articles about what is compatible on the user tip library:
https://discussions.apple.com/docs/DOC-8871
So I definitely need updated info
For iOS 14 you need iTunes 12.8.2.3 or better running on OS X 10.11.6 or better. See How to upgrade to OS X El Capitan - Apple Support if required.
Assuming a suitable version of iTunes is in place then in Finder use the menu item Go > Go to Folder..., copy the following text, paste it into the dialog box and press enter:
/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources
Unlock your device and connect it to USB. Double click on MobileDeviceUpdater in the folder that has opened. It should notify you of a software update. Install it and iTunes should hopefully recognize your device.
If these steps haven't worked you can also try reinstalling iTunes 12.8.2.3 while your device is connected and unlocked.
tt2
Thanks for your answer but it couldn't help me!
I have 10.11.6 in my iMac and I downloaded the latest iTunes, but still they can not connect to each other! The latest update on iPhone kills all connection with previous OS X unfortunately and in the upgrade information they don't tell you that your phone can not connect to your your current OS anymore and it is very unfair! I think it is the end of being Apple's customer after 15 years.
I called them but unfortunatley they were not so expert for this issue. All they say is you need to download the latest OS or your computer is old and can not be compatible with newest version of iOS! This is ridiculous!
This thread seems to at least shed some light on iOS 14 tricks:
https://discussions.apple.com/thread/251807812
Most notably to reinstall iTunes while your phone is still connected.
Thanks Turing. I'll add that info to my tip.
You're welcome. 🙂
tt2
Did you try TuringTest's suggestion?
Connecting Mac book Pro OS X El Captain to an upgraded iPhone X
