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Apple Music Subscription

Hello,


I have changed my apple subscription to student several times, for the past few months I have been getting charged the whole amount and keep having to change it back to student. However, now it is telling me my account is already in use.

iPhone 8 Plus, iOS 14

Posted on Apr 1, 2021 10:39 AM

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Question marked as Top-ranking reply

Posted on Apr 1, 2021 11:12 AM

You have to submit a Support ticket on this one so they can verify https://support.apple.com/billing


You should check under your Subscriptions to see if you are subscribed to both. Also, make sure you are not using different account and the same form of payment.

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Apple Music Subscription

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