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bdc144 Author

Level 1

4 points

I got "We don’t have sufficient information to reset your security questions."

I forgot security problems of my account. And I got "We don’t have sufficient information to reset your security questions." when I try to reset my security problem. How to solve this?

Posted on Apr 24, 2021 10:44 PM

Top-ranking reply

Niel

Level 10

731,285 points

Posted on Apr 24, 2021 10:56 PM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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I got "We don’t have sufficient information to reset your security questions."

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