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My MacBook Pro will not turn on. I have the power button for 10 seconds as instructed and pushed it again to know response. Is there anything else I can do?

My MacBook Pro will not turn on it’s just a dark screen. I have two power cords one power cord looks like it’s charging and the other power cord which was working when I previously used it does not light up when I plug it into the computer. I’ve tried holding the power button down for 10 seconds and then pushing it again but that’s not working if anyone has any suggestions I would appreciate it thank you

MacBook Pro 13″, OS X 10.11

Posted on Apr 25, 2021 11:36 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2021 12:42 PM

Contact Apple Support.

https://getsupport.apple.com/?caller=kbase&PFC=PFC1003&category_id=SC0999&symptom_id=20225

1 reply

My MacBook Pro will not turn on. I have the power button for 10 seconds as instructed and pushed it again to know response. Is there anything else I can do?

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