You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have purchased a second hand Apple Watch. It appears to be linked to the previous owners Apple account. They have checked and it isn’t shown in theirs iCloud account. What can I do?

I have purchased a second hand Apple Watch. It appears to be linked to the previous owners Apple account. They have checked and it isn’t shown in theirs iCloud account. What can I do?

iPhone 5c, iOS 9

Posted on May 14, 2021 1:53 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2021 2:06 PM

The person that you bought this watch from needs to follow all the steps in this link;

Prepare the watch so the buyer can use it.

If they can't or won't then get your money back or recycle the watch and put it down to experience.

1 reply

I have purchased a second hand Apple Watch. It appears to be linked to the previous owners Apple account. They have checked and it isn’t shown in theirs iCloud account. What can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.