Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i forgot my macbook password

i forgot my macbook password. i tried recovery assistance to reset it, but the macbook doesnt log in to my apple id. i tried changing it or even erase Mac, but it doesnt allow me. it gives error. i need help please

Posted on May 18, 2021 12:10 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2021 8:45 AM

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

3 replies
Sort By: 
Question marked as Top-ranking reply

May 18, 2021 8:45 AM in response to paty224

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Reply

May 19, 2021 7:33 AM in response to paty224

Which system version are you running? Which exact model MacBook and year. The methods for resetting passwords have changed with time.


To learn how to 'Reset your Mac login password', click here and select the appropriate system version document --> https://support.apple.com/en-us/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Reply

May 19, 2021 7:04 AM in response to paty224

Shutdown computer and disconnect external drives. Plug into charger and restart AND Immediately hold Command + r keys. Look top menu for Utilities and Terminal. Type resetpassword ( one word and no spaces ) and hit the Return key. Follow the prompts and remember the New Password for the Computer as it will be needed on next restart.

Reply

i forgot my macbook password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.