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Camera malfunction, switches on and off.

My camera switches on and off (the green light goes on an off) and makes my image freeze during teams and zoom calls. How can i reslove this? Have a Mack Book Air 10.13.6


It is not the internet connection, it's the camera. Checked out this page, but its not that its not working at all. https://support.apple.com/en-us/HT211130

MacBook Air 13″, macOS 10.13

Posted on May 28, 2021 1:14 AM

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Question marked as Top-ranking reply

Posted on May 28, 2021 4:08 AM

Hi,

Try to check your built-in camera with Apple Diagnostics if it reports camera related error(NDC001, NDC003 to NDC006).

Use Apple Diagnostics to test your Mac - Apple Support


3 replies

Camera malfunction, switches on and off.

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