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Messages app has stopped working on my MacBook Pro

6/3/2021 - My Messages app has stopped working on my MacBook Pro - it still works on my Ipad and iPhone, but Messages will not send from MacBook Pro - (I am up to date on Big Sur 11.4)



[Re-Titled by Moderator]

Posted on Jun 3, 2021 11:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 5:43 PM

Hi MT2Leadership,

Welcome to the Apple Community, where some of us do our best to help each other.


Apple Support has an article online that may help you:


If you can't sign in to your iMessage account or FaceTime:

(Resetting NVRAM has worked for some.)

https://support.apple.com/en-au/HT202078


If you're on a network that's behind a firewall, you may need to enable certain ports.

https://support.apple.com/en-au/HT202078


If tips so far haven't helped:

If you changed your Apple ID or password lately:

Might be worth also checking out this article ...

What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071


OR

Messages User Guide has a useful "Table of Contents" and search function:

https://support.apple.com/en-au/guide/messages/welcome/mac

For example:

Set-up messages on Mac

https://support.apple.com/en-au/guide/messages/ichte16154fb/mac

OR

There is a "Get Support" link to Apple at the top of this discussion, on the right.


Cheers :)

1 reply
Question marked as Top-ranking reply

Jun 3, 2021 5:43 PM in response to MT2Leadership

Hi MT2Leadership,

Welcome to the Apple Community, where some of us do our best to help each other.


Apple Support has an article online that may help you:


If you can't sign in to your iMessage account or FaceTime:

(Resetting NVRAM has worked for some.)

https://support.apple.com/en-au/HT202078


If you're on a network that's behind a firewall, you may need to enable certain ports.

https://support.apple.com/en-au/HT202078


If tips so far haven't helped:

If you changed your Apple ID or password lately:

Might be worth also checking out this article ...

What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071


OR

Messages User Guide has a useful "Table of Contents" and search function:

https://support.apple.com/en-au/guide/messages/welcome/mac

For example:

Set-up messages on Mac

https://support.apple.com/en-au/guide/messages/ichte16154fb/mac

OR

There is a "Get Support" link to Apple at the top of this discussion, on the right.


Cheers :)

Messages app has stopped working on my MacBook Pro

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