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Apple tv 4K

While watching a movie, the screen freezes every so often while loading. How can this be fixed?

Apple TV 4K

Posted on Jun 3, 2021 8:11 PM

Top-ranking reply

Community Specialist

Posted on Jun 4, 2021 2:52 PM

Hello markfromthornleigh,

We are sorry to hear that your Apple TV is freezing up while loading.

Have you restarted your Apple TV since you have started having this issue? Here is How to turn off or restart your Apple TV

Is your Apple TV up to date? You can update your Apple TV with these steps: How to update your Apple TV

Have a great day!

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