No sure how to access my years free subscription of Apple TV to view on my Samsung smart TV

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Level 1

4 points

No sure how to access my years free subscription of Apple TV to view on my Samsung smart TV

I recently bought a new apple computer and you offered me a years free of Apple TV - I have been able to watch it on my IPad, but when I go to open it up on my Samsung tv words come up like ‘Start watching Apple TV - 7 days free,then $7.99/month - then Continue ‘ I am not game to push the Continue button as that would appear that I am accepting 7 days free (Not the years free that came with the purchase of the computer)

iMac 21.5″, macOS 10.15

Posted on Jun 8, 2021 10:50 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

142,644 points

Jun 9, 2021 12:52 AM in response to LeoBorBus

Please be aware that users will need to sign in to the Apple TV app, through the in-app Settings, with the Apple ID account that has the subscription. Then you would get access without being asked to subscribe to Apple TV+.

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Answer 2

Jun 12, 2021 2:47 AM in response to LeoBorBus

Verify that you are online/internet connected.

Sign out out the Apple ID account. Then sign back in. That should make sure that all account information is a refreshed for correct access.

If that doesn’t improve the situation, then try resetting the network settings (#7).

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Answer 3

LeoBorBus Author

Level 1

4 points

Jun 11, 2021 10:36 PM in response to LeoBorBus

Thanks for helping me out, I am now able to view my Apple TV shows through my smart TVs, but when going to my Apple TV app on my iPad I get the message - ‘No Videos. - your synced videos will appear here’ - and that’s it , I can’t see any shows at all - is someone able to help me get back to viewing Apple TV on my ipad

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No sure how to access my years free subscription of Apple TV to view on my Samsung smart TV

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