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Recovered files

Hi.


I keep getting folders named "recovered files" in trash on my Mac. From what I can see, it is only screenshots. Does anyone know why this happens and how I can stop it?


Thanks in advance.

MacBook Pro 13″, macOS 11.4

Posted on Jun 14, 2021 7:30 AM

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Question marked as Top-ranking reply

Posted on Jun 14, 2021 7:33 AM

Generally this happens if you don't properly shut down your Mac when it turns off. A proper shut down is from the Apple menu. If you get a dialog saying this machine must restart in multiple languages, you may have a hardware issue, that's causing what is known as a kernel panic. Not knowing the age the computer from Apple menu -> About This Mac, we can't say which hardware diagnostic you should use.


https://support.apple.com/en-us/HT201257

2 replies
Question marked as Top-ranking reply

Jun 14, 2021 7:33 AM in response to katrine147

Generally this happens if you don't properly shut down your Mac when it turns off. A proper shut down is from the Apple menu. If you get a dialog saying this machine must restart in multiple languages, you may have a hardware issue, that's causing what is known as a kernel panic. Not knowing the age the computer from Apple menu -> About This Mac, we can't say which hardware diagnostic you should use.


https://support.apple.com/en-us/HT201257

Recovered files

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