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Hello,
So my problem is pretty straightforward. I installed three external new RAM drives and the last of TimeTec causes a re-boot randomly every day. Let me share you the error code. Please fell free to ask me anything. Thanks a lot. This is my work pc. I'm in the process of founding a startup so this would save my day.
Best,
Marius.
Here are the screenshots:
[Image Edited by Moderator to Remove Serial Number]
Notes from EtreCheck:
Now, Start up your Mac in safe mode - Apple Support, login, and restart into normal mode.
What brand of 3rd party RAM did you install?
-Jack
Mac's are very picky, what 8GB RAM modules did you buy?
(brand, spec's, link to the sellers web site)
Your first screen shot shows that you have 24GB of RAM installed.
Your EtreCheck report show that you only have 16GB of RAM installed.
Either there is a bad module, a loose module or you removed one 8GB module to get it working.
Your computer is sufering from Kernal Panics which can be causd by either hardware or software. Please start by doing the following:
Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the
app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck reportand attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211
Hay rkaufmann87,
Thanks a lot! I think I believed I isolated the problem. I removed the 8GB and since this day the PC wasn't crashing anymore. Secondly as I removed it just after another crash the "Ram Lid" (basically where you can add or remove the ram) was burning hot. Could that be the problem. Do I have to add the Ram again for the ethercheck to be useful or not?
Thanks a lot!
Marius_Verdant_Startup wrote:
I installed 1x TimTec 8GB & 2 Komputer Bay 8GB
This is most likely your issue. Macs are sensitive about RAM, and "value" or "poor quality" RAM just doesn't do. Please only use OWC, or maybe Crucial, 3rd party RAM. Please see: OWC Memory Upgrades For 27" iMac with Retina 5K Display (Late 2015) - MacSales.com (OWC).
-Jack
Here you go. :)
Do you have a question or are you attempting to let us know about your startup?
My question is how to fix that? I thought that was clear. My mistake.
Yah that's true. Powerful but picky ;) I installed 1x TimTec 8GB & 2 Komputer Bay 8GB
iMac Late 2015 | Mac crashes & robots | Cause of Problem CPU | Thanks in advance
