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Can I get a new laptop or my money back. 16” MacBook Pro is only 6 month old and still under warranty I am being asked to send the unit back to Apple support for the second time
MacBook Pro 16″, macOS 11.4
mickeyfromhavertown wrote:
Can I get a new laptop or my money back. 16” MacBook Pro is only 6 month old and still under warranty I am being asked to send the unit back to Apple support for the second time
For your issue call Customer Support (800) MY–APPLE (800–692–7753)
Otherwise brace yourself
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
mickeyfromhavertown wrote:
Can I get a new laptop or my money back. 16” MacBook Pro is only 6 month old and still under warranty I am being asked to send the unit back to Apple support for the second time
For your issue call Customer Support (800) MY–APPLE (800–692–7753)
Otherwise brace yourself
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095
You should send the MacBook Pro back to Apple as directed. Apple will attempt to repair while it is still under warranty. Let Apple determine whether to repair your current MacBook Pro or provide a new unit. At this point, you should send it back to Apple even if it is for the second time.
Axel F.
After sending a 16” Mac Pro to Apple for the first repair, the laptop went black and dark , would not boot after a swooshing sound
