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I received an email from iCloud asking me to update my payment details. Is this a scam?

I have received an email from iCloud asking me to put in my payment details to increase my storage. Is this a scam?

iPhone 8 Plus, iOS 14

Posted on Jul 17, 2021 9:19 AM

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Question marked as Top-ranking reply

Posted on Jul 17, 2021 9:34 AM

Hard to say just based on what you say here.


Take a look at these articles

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store - Apple Support


But my best advice would be that even if you think it is real, don't use any links in the email.


To check if you need more cloud storage do this:

Manage your iCloud storage - Apple Support


if you need to update payment method do this:

Change, add, or remove Apple ID payment methods - Apple Support


That way even if you get fooled by a scam email, you have not given any information to the scammers


Hope this helps!

1 reply
Question marked as Top-ranking reply

Jul 17, 2021 9:34 AM in response to GerryOc1

Hard to say just based on what you say here.


Take a look at these articles

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Identify legitimate emails from the App Store or iTunes Store - Apple Support


But my best advice would be that even if you think it is real, don't use any links in the email.


To check if you need more cloud storage do this:

Manage your iCloud storage - Apple Support


if you need to update payment method do this:

Change, add, or remove Apple ID payment methods - Apple Support


That way even if you get fooled by a scam email, you have not given any information to the scammers


Hope this helps!

I received an email from iCloud asking me to update my payment details. Is this a scam?

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