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I cancelled a subscription and it expired months later it’s still cancelled but it won’t let me download any other app including free ones

i cancelled a subscription months ago and only now it charged but I got a new card and removed it and it won’t let me download any apps

iPhone 6s, iOS 14

Posted on Jul 18, 2021 6:38 AM

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Question marked as Top-ranking reply

Posted on Jul 18, 2021 11:33 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

3 replies

I cancelled a subscription and it expired months later it’s still cancelled but it won’t let me download any other app including free ones

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