You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t download apps

What if I have a cancelled subscription that’s still active but no longer have a payment method

Posted on Nov 2, 2021 9:18 AM

Top-ranking reply

Dah•veed

Level 9

65,461 points

Posted on Nov 2, 2021 9:34 AM

You need to cancel the subscription properly.

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098

You also need to contact Apple directly regarding any default payments on the subscription because of the lack of payment method in your account details. Until you do, your account will likely be frozen.

Get Support -

https://getsupport.apple.com/

M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

View in context

Can’t download apps

Similar questions