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it wont let me download microsoft remote desktop

My mac wont let me download Microsoft remote desktop, it says I need 10.14 but I have a greater version than that already

MacBook, macOS 10.13

Posted on Aug 4, 2021 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 4, 2021 7:03 AM

Hello, sash823.

How to Upgrade  macOS:


The macOS version you can upgrade to depends on the model and year of your Mac. Click the  (Apple) menu at the top left of your screen and choose About This Mac


❗️ – IMPORTANT – Backup your data. (You’ve been warned.)

Learn How to Back up your Mac with Time Machine:

https://support.apple.com/en-us/HT201250


❗️ – IMPORTANT – Your 32-bit apps won’t work in Catalina or Big Sur.

Use this free utility to check the compatibility of your apps:

St. Claire Software – Go64: https://www.stclairsoft.com/Go64/


🖥 – Check compatibility of your Mac with newer versions of macOS.

https://support.apple.com/en-us/HT201475


✅ - Using Safari only, download the macOS upgrade installer:

Click > Mojave, Catalina or Big Sur.


3 replies
Question marked as Top-ranking reply

Aug 4, 2021 7:03 AM in response to sash823

Hello, sash823.

How to Upgrade  macOS:


The macOS version you can upgrade to depends on the model and year of your Mac. Click the  (Apple) menu at the top left of your screen and choose About This Mac


❗️ – IMPORTANT – Backup your data. (You’ve been warned.)

Learn How to Back up your Mac with Time Machine:

https://support.apple.com/en-us/HT201250


❗️ – IMPORTANT – Your 32-bit apps won’t work in Catalina or Big Sur.

Use this free utility to check the compatibility of your apps:

St. Claire Software – Go64: https://www.stclairsoft.com/Go64/


🖥 – Check compatibility of your Mac with newer versions of macOS.

https://support.apple.com/en-us/HT201475


✅ - Using Safari only, download the macOS upgrade installer:

Click > Mojave, Catalina or Big Sur.


Aug 4, 2021 6:15 AM in response to sash823

Did you download Remote Desktop v10.6.7 from the Mac App Store or another source? Verify from menu > About This Mac that you really do have macOS 10.14.6 or later installed. I know that Remote Desktop states 10.14 or later, but Microsoft has released a flurry of updates for this application in recent months, and it may be pickier and expect the last Mojave update.

it wont let me download microsoft remote desktop

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