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Apple TV charges trying to cancel the subscription.

I am being charged for Apple TV subscription I did not order and can not find a way to cancel the subscription

iMac 27″, macOS 11.5

Posted on Aug 12, 2021 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2021 1:09 PM

Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232


Click on this link to see 'How to cancel Apple TV+' [on the web] ➔ https://support.apple.com/HT212048

3 replies
Question marked as Top-ranking reply

Aug 12, 2021 1:09 PM in response to ConcernedwithApple

Please click on this link to learn "How to cancel a subscription from Apple" ➔ https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here ➔ https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Click here ➔ https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ https://support.apple.com/HT201232


Click on this link to see 'How to cancel Apple TV+' [on the web] ➔ https://support.apple.com/HT212048

Aug 19, 2021 9:04 AM in response to Shadow Awakened

Did you read all the information I posted? That pretty much covers it. If it doesn't then it is best if when you post you don't just say you are having a problem but also include details about it. This is a volunteer board and it is best to be efficient with posting.


Also realize that if your question goes beyond that asked by the original poster and the answers provided that you may be better off starting your own topic. This helps prevent confusion when trying to help people with different issues.

Apple TV charges trying to cancel the subscription.

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