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I changed my Apple ID password and now Apple TV doesn’t recognize my subscription. I am logged into iCloud, but it still wants my password. What’s going on?

Apple TV wants my new password. And I’m going around in circles adding it again and again. It still thinks I’m new and doesn’t recognize my subscription.

Apple TV 3, 8

Posted on Aug 15, 2021 12:59 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 7:47 AM

If you changed your password, then two-factor authentication may have been enabled.


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

8 replies
Question marked as Top-ranking reply

Aug 16, 2021 7:47 AM in response to nannahachisan

If you changed your password, then two-factor authentication may have been enabled.


If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

I changed my Apple ID password and now Apple TV doesn’t recognize my subscription. I am logged into iCloud, but it still wants my password. What’s going on?

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