You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi I have got any iPhone X and now when I make a call the screen does not go off so I end up putting the phone down on people or muting them it is doing my head in now and need to get it fixed
[Re-Titled by Moderator]
Perhaps the proximity sensor is covered by something (cover/screen protector) that obstructs / interferes with its activity, or it is broken.
Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
Perhaps the proximity sensor is covered by something (cover/screen protector) that obstructs / interferes with its activity, or it is broken.
Make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio
iPhone screen does not go off when I make phone calls
