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User profile for user: lindafrommustang
lindafrommustang Author
User level: Level 1
4 points

Archive box in email section of iPhone 12 Pro

My husband has an iPhone 12 Pro. In his email program, there is no archive box. Is there no archive box for the iPhone 12 Pro in the email section? I have the iPhone 12 Pro Max and have archive boxes in each of my email accounts.


Posted on Sep 11, 2021 11:39 AM

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User profile for user: alma1090
alma1090
User level: Community Specialist

Posted on Sep 12, 2021 9:06 AM

Hello and welcome to Apple Support Communities, Linda!


We understand you're not seeing the archive mailbox in the Mail app. We'd be happy to provide information on how to have this appear.


Depending on the email provider, this mailbox may not be available. However, if it is, you can have it show by following these steps: Organize email in Mail on iPhone

"Organize your mail with mailboxes

In the Mailboxes list, you can view all your mailboxes, create a new one, or rename or delete one. (Some mailboxes can’t be changed.)

  1. Tap Mailboxes in the upper-left corner.
  2. Tap Edit at the top of the list.
  3. Select the checkboxes next to a mailbox you want to view.
  4. There are several smart mailboxes, such as Unread, that show emails from all your accounts. Tap the mailboxes you want to view.
  5. To add a mailbox, tap New Mailbox at the bottom of the list.
  6. Enter a name and specify a location, then tap Save."


Have a great day!

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User profile for user: alma1090
alma1090
User level: Community Specialist

Sep 12, 2021 9:06 AM in response to lindafrommustang

Hello and welcome to Apple Support Communities, Linda!


We understand you're not seeing the archive mailbox in the Mail app. We'd be happy to provide information on how to have this appear.


Depending on the email provider, this mailbox may not be available. However, if it is, you can have it show by following these steps: Organize email in Mail on iPhone

"Organize your mail with mailboxes

In the Mailboxes list, you can view all your mailboxes, create a new one, or rename or delete one. (Some mailboxes can’t be changed.)

  1. Tap Mailboxes in the upper-left corner.
  2. Tap Edit at the top of the list.
  3. Select the checkboxes next to a mailbox you want to view.
  4. There are several smart mailboxes, such as Unread, that show emails from all your accounts. Tap the mailboxes you want to view.
  5. To add a mailbox, tap New Mailbox at the bottom of the list.
  6. Enter a name and specify a location, then tap Save."


Have a great day!

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Archive box in email section of iPhone 12 Pro

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