iPhone

superion Said:

"iPhone: What can I do if I’m trying to update my phone but it keeps saying not connect to the internet, when I’m connected to the internet"

--------

Why the Issue?:

There is an error connection to Apple's servers.

To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple

superion Said:

"iPhone: I tried updating through the computer but it say my phones is with the current update"

-------

Two Things to Clarify:

A. What's the Model?:

1. Go to: Settings
2. Tap: General
3. Tap: About
4. View: Second item-down

and...

B. What is the Currently-Installed iOS?

1. Go to: Settings
2. Tap: General
3. Tap: About
4. View: first item-down