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Trouble with creating Apple ID

I am trying to create an apple id for my mom. I first used her phone number but when it came to phone verification, I entered the number and it keeps saying that password should include numbers and letters. I am confused as this is a verification code, why does it ask for letters? I tried using my phone number and it happens the same.


What should I do to fix this problem and create an apple id for my mom?

MacBook Air 13″, macOS 11.5

Posted on Oct 21, 2021 12:37 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2021 1:32 PM

From the article below.


When you create a new password, keep the following in mind:

  • Your new Apple ID password must contain at least eight characters, a number, an uppercase letter, and a lowercase letter. 
  • You can't use spaces, the same character three times in a row, your Apple ID, or a password you've used in the last year.


 Apple ID Password Change.   

1 reply
Question marked as Top-ranking reply

Oct 21, 2021 1:32 PM in response to ask_hopeans

From the article below.


When you create a new password, keep the following in mind:

  • Your new Apple ID password must contain at least eight characters, a number, an uppercase letter, and a lowercase letter. 
  • You can't use spaces, the same character three times in a row, your Apple ID, or a password you've used in the last year.


 Apple ID Password Change.   

Trouble with creating Apple ID

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