I set up my AppleTV 4K to use the physical Ethernet port for connectivity. However, one day it stopped working, and will now only work using WiFi.
I tried replacing the cable, and connecting the AppleTV to another (known good) Ethernet switch, and I get no link on the Ethernet connection.
Are there any known issues with Ethernet port failures? Is there a solution to fix it, or must it be replaced?
Thanks,
RB
Please try unplugging it from its power source for 2-3 minutes and then retesting. Personally I have not heard of any Ethernet connection failures but I suppose it could happen. If it is still covered by the 1 year warranty or you have AppleCare then take it to your local Apple Store.
Please try unplugging it from its power source for 2-3 minutes and then retesting. Personally I have not heard of any Ethernet connection failures but I suppose it could happen. If it is still covered by the 1 year warranty or you have AppleCare then take it to your local Apple Store.
AppleTV 4K Ethernet Not Working
