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Kernal panic on start up for MacBook Pro 13 (M1 chip)

Hello,


I've had the new 2020 MacBook pro 13 for about 4 months now, and just recently (since installing the new OS update - monteray) my laptop has been restarting as soon as I log in. When I log in again, it says my computer was restarted because of a problem and then displays a long message, here are a couple of lines:


panic(cpu 0 caller 0xfffffe002e72fe00): IOBluetoothHIDDriver::setPowerState(0xfffffe150ea3d130 : 0xfffffe002ff6f038, 1 -> 0) timed out after 10193 ms @IOServicePM.cpp:5524

Debugger message: panic


In terms of what is plugged into my MacBook I have a thunderbolt dock, a bluetooth mouse and bluetooth keyboard.


Any help would be appreciated before I try and escalate this further.

MacBook Pro 13″, macOS 12.0

Posted on Nov 11, 2021 8:45 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2021 9:37 AM

if you can do so, YES it is worth escalating. The first responder may try to tell you it's fine, but politely insist on having a specialist look at your situation.


Only by having multiple reports of an obscure issue reported, can Apple be persuaded to move to looking into and fixing such an issue.

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Question marked as Top-ranking reply

Nov 11, 2021 9:37 AM in response to Awkward-Gargoyle

if you can do so, YES it is worth escalating. The first responder may try to tell you it's fine, but politely insist on having a specialist look at your situation.


Only by having multiple reports of an obscure issue reported, can Apple be persuaded to move to looking into and fixing such an issue.

Nov 11, 2021 8:53 AM in response to Awkward-Gargoyle

Kernel Panic Reports are stored at:

/Library/Logs/DiagnosticReports


If you copy and paste that string into:

Finder > Go menu > Go to Folder


it will take you to where those reports are stored.


They are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).


Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.


There are three quick take-aways from any panic report.


1) The panic-reason,


2) the extensions present at the "scene of the crime", and


3) the BSD process in which the problem occurred.


One more item that is important is the names of any third-party Extensions you have added. They are shown FIRST in the extensions loaded section


Kernal panic on start up for MacBook Pro 13 (M1 chip)

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