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Trade in phone cracked

how can I cancel a trade-in when I have already received the new phone but haven’t sent the trade in yet? Can I just keep it and I’ll get charge for the whole amount of the new phone?

iPhone 11, iOS 14

Posted on Nov 15, 2021 5:19 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 16, 2021 4:33 AM

Hello,

Yes, you should be charged for the full amount of the new phone. See this for detail:

Turn the device you have into the one you want

Good luck.

1 reply

Trade in phone cracked

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