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ant280 Author

Level 1

4 points

Apple care

I have Apple care for my iPad does it matter who brings it in to get it fixed ?

iPhone 8 Plus, iOS 15

Posted on Nov 16, 2021 4:43 PM

Top-ranking reply

babowa

Level 9

78,405 points

Posted on Nov 16, 2021 5:59 PM

Well, I am not sure, but - you do need to make an appointment for the Genius Bar online and that has to be in your name/Apple ID. There may be some clue there while you are doing that. Use the get support link in the upper right corner to get the process started.

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