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Rohit_B Author

Level 1

6 points

iPhone 13 Pro/Max- Poor call quality for person on the other end.

Hi team,

I am experiencing poor call quality with my 13pro, seems like active noise cancellation is missing. Person on the other side of call can listen background sound which is extremely annoying. I did not realise this until last week when my partner bought 13pro and I started to hear background noise.

Has anyone else experienced same issue or is it just us?

Please advise resolution. I am unable to check any settings regarding the same.

Many Thanks

iPhone 13 Pro Max, iOS 15

Posted on Nov 29, 2021 1:06 PM

Top-ranking reply

Tesserax

Level 10

152,368 points

Posted on Nov 29, 2021 1:07 PM

See if the following support article can help: If the microphones on your iPhone aren't working - Apple Support

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iPhone 13 Pro/Max- Poor call quality for person on the other end.

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