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I need to reset my MacBook Air to factory settings forgot the password to get onto the MacBook and when I try to use the credentials for Apple it doesn’t work either and I did set up a new password and the password for Apple ID isn’t even working very very frustrated
Hi Hmm12-Ab,
If you forgot your Apple ID password, you can reset it here: https://iforgot.apple.com
You can erase your MacBook Air, even if you don't know your password, using these steps. Select the correct article, depending on whether the Mac has an Intel processor or the M1 chip. When the erase process is complete, you might need to authenticate with your Apple ID and password in order to clear Activation Lock.
Use Disk Utility to erase an Intel-based Mac - Apple Support (CA)
Use Disk Utility to erase a Mac with Apple silicon - Apple Support (CA)
Hi Hmm12-Ab,
If you forgot your Apple ID password, you can reset it here: https://iforgot.apple.com
You can erase your MacBook Air, even if you don't know your password, using these steps. Select the correct article, depending on whether the Mac has an Intel processor or the M1 chip. When the erase process is complete, you might need to authenticate with your Apple ID and password in order to clear Activation Lock.
Use Disk Utility to erase an Intel-based Mac - Apple Support (CA)
Use Disk Utility to erase a Mac with Apple silicon - Apple Support (CA)
Reset MacBook air to factory settings but don't remember password for air MacBook to even get in
