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Problem with Power Beats Pro

My left power beats pro earbuds will not connect to my iPhone. it appears the charging connectors are fine and there are no visible problems with the headphone. it will not connect or emit any noise when I put it in my ear.

Posted on Jan 6, 2022 9:59 AM

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1 reply

jdo_apple

Community Specialist

Jan 7, 2022 10:49 AM in response to Tanner_McCray

Greetings Tanner_McCray,

We understand that you are having some difficulty with your Beats, and we'd like to help. Begin by resetting your Beats using the steps found here:

Reset your Beats earphones

Take care.

Problem with Power Beats Pro

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