M1 Pro MacBook locks up while using Anker 577 Thunderbolt dock

Some other users have had problem with hubs/docks not worki w/Monterey.

You can try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.

Yes I am experiencing the same issue with Anker 577 Thunderbolt Docking Station, serving a bunch of USB peripherals to my MacBook Pro (14-inch, 2021) running the latest Monterey 12.2.1. Same thing happens for me, at random times all the peripherals stop working but continue to be listed, just as described by jdowning27. I've emailed Anker support, nothing from them yet.

Adding my post here in the hope that someone has a fix, its very disruptive, when I lose webcam and mic during a Zoom call. I restart then everything works again.

Also - I don't think this is a Monterey issue specifically as I only experienced it after switching to the M1 laptop. I think it's a chipset-related issue and may need a workaround from Apple or Anker.

I have this same exact issue. I get around it by plugging my USB devices into a second port on my Mac, and only use the Anker 577 for displays. Who wants to do that though.

I actually reached out to Anker support on this, they advised me that the 577 is actually listed as not compatible with M1 Macs (including M1 Pro/Max.) It does actually say this on their product page.

Compatibility Information: Works with Windows laptops or non-M1 MacBooks equipped with a Thunderbolt 3 or 4 port. Not compatible with M1 MacBooks or Linux or Chrome OS laptops.

I asked if there was anything Anker was doing for consumers that ended up with this problem after upgrading to M1 Macs, they unfortunately stated there was nothing they could do.

I will probably be taking a look at the CalDigit TS4 dock once they're back in stock. They mention compatibility with M1, M1 Pro, and M1 Max Macs. Seems like a good option, with an upgraded 2.5Gb ethernet port.