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How to close a running app. Phone is frozen. Did the half swipe up. Have one blank screen that shows up that will not close with an upswipe. How do I close it>

My phone is frozen. Forced shutdown does not work. Happened after FT yesterday. Tried half upswipe to close. One blank screen that shows up but will close with upsweep. Deleted FT app thinking that would work but didn't. How do I close running up? Not sure if my phone is 11 pro or 12 pro.

iPhone 11 Pro

Posted on Mar 6, 2022 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2022 12:37 PM

See if this link helps...

If your iPhone won't turn on or is frozen - Apple Support

2 replies

How to close a running app. Phone is frozen. Did the half swipe up. Have one blank screen that shows up that will not close with an upswipe. How do I close it>

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