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JasmineMcG Author

Level 1

9 points

My Phone rings once and they stops the ringing sound but there is still someone calling

How do I fix this and have the phone ring normally?

iPhone 12, iOS 15

Posted on Mar 10, 2022 3:12 PM

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Top-ranking reply

Level 8

46,008 points

Posted on Mar 10, 2022 7:42 PM

Welcome to the Apple Support Communities.

Make sure Silent mode is off: How to put your iPhone on vibrate, ring, or silent mode - Apple Support.
Make sure Focus is off: Turn a Focus on or off on iPhone - Apple Support.
Make sure Silence Unknown Callers is off: Detect and block spam phone calls - Apple Support.

If the issue persists, Restart your iPhone - Apple Support and try again.

If you still have issues, contact your carrier: Contact a third-party vendor - Apple Support.

Jack

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1 reply

Top-ranking reply

Level 8

46,008 points

Mar 10, 2022 7:42 PM in response to JasmineMcG

Welcome to the Apple Support Communities.

Make sure Silent mode is off: How to put your iPhone on vibrate, ring, or silent mode - Apple Support.
Make sure Focus is off: Turn a Focus on or off on iPhone - Apple Support.
Make sure Silence Unknown Callers is off: Detect and block spam phone calls - Apple Support.

If the issue persists, Restart your iPhone - Apple Support and try again.

If you still have issues, contact your carrier: Contact a third-party vendor - Apple Support.

Jack

Reply

My Phone rings once and they stops the ringing sound but there is still someone calling

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