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Separate tab pop ups in safari and t he page is directing to some unusual search site and lands into Amazon deal page

How to resolve this problem?


In my safari home page, every time I try to open a new tab or window, and type in the website address I intend to visit, a separate tab pops up in safari and the page is directing to some unusual search site and lands into Amazon deal page. Sometime it automatically opens several others tabs and automatically types in some website address and tries to open other sites.

MacBook Pro 13″, macOS 12.2

Posted on Mar 11, 2022 8:44 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2022 3:08 AM

Go step by step and test.


   1. Remove unknown profiles if present.

      System Preferences > Profiles

      Open System Preferences,  select “General and click  the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

      Section: Remove a configuration profile from your Mac

      Profiles: Use configuration profiles to standardize settings on Mac computers - Apple Support


  2. Remove unknown extensions:  Safari > Preferences > Extensions

      Get extensions to customize Safari on Mac - Apple Support

      Change Extensions preferences in Safari on Mac - Apple Support


   3. Check for adware.


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.

  4. Reset search engine:    Customize searching in Safari on Mac - Apple Support

  5. Reset  Homepage.   Change your homepage in Safari on Mac - Apple Support 


  6. Check proxies


      System Preferences > Network > Advanced > Proxies

      Deselect   any  proxies if selected.   

   7. Restart the Mac. Relaunch Safari holding the Shift key down. 


      If this doesn’t help:


      Download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


      Note: This is a diagnostic test.

1 reply
Question marked as Top-ranking reply

Mar 12, 2022 3:08 AM in response to madhur98

Go step by step and test.


   1. Remove unknown profiles if present.

      System Preferences > Profiles

      Open System Preferences,  select “General and click  the “Profiles” icon ( a checkmark on a gear) .

      When Profiles pane opens, select the unknown profile and click the minus button at the bottom.

      Section: Remove a configuration profile from your Mac

      Profiles: Use configuration profiles to standardize settings on Mac computers - Apple Support


  2. Remove unknown extensions:  Safari > Preferences > Extensions

      Get extensions to customize Safari on Mac - Apple Support

      Change Extensions preferences in Safari on Mac - Apple Support


   3. Check for adware.


       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.


       Scan for Malware again.


       Additional steps  if necessary.

  4. Reset search engine:    Customize searching in Safari on Mac - Apple Support

  5. Reset  Homepage.   Change your homepage in Safari on Mac - Apple Support 


  6. Check proxies


      System Preferences > Network > Advanced > Proxies

      Deselect   any  proxies if selected.   

   7. Restart the Mac. Relaunch Safari holding the Shift key down. 


      If this doesn’t help:


      Download EtreCheck, run it to see if there is any adware installed or not.

      https://etrecheck.com

      Click  “Free download” button,

      Open Downloads folder, click on it to open, and then select ”Open”.

      “Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

      Click “Share Report” button in the toolbar, select “Copy report” .

      Paste the report when you reply.


      Note: This is a diagnostic test.

Separate tab pop ups in safari and t he page is directing to some unusual search site and lands into Amazon deal page

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