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Unable to use gift card balance

My son received a gift card and added it to his account - he was previously able to use it and is now unable to use the remaining balance. Won’t let him select the card as a payment option.

iPhone 11 Pro, iOS 15

Posted on Apr 5, 2022 4:42 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Apr 6, 2022 10:34 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

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Unable to use gift card balance

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