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IPAD PRO

my popup keyboard is not appearing when I want to sign in. What should I do?


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Apr 20, 2022 5:50 AM

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Question marked as Top-ranking reply

Posted on Apr 20, 2022 6:10 AM

If your iPad is not functioning as expected, you should initially perform a forced-restart - as doing so will often clear an isolated software or performance issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


1 reply
Question marked as Top-ranking reply

Apr 20, 2022 6:10 AM in response to cornelia183

If your iPad is not functioning as expected, you should initially perform a forced-restart - as doing so will often clear an isolated software or performance issue:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.


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