Order "Processing" more than two Months !!

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marwan1sufian wrote:

Hello,

I have ordered a new 2021 14 inch MacBook pro on April 3, it is a custom order, and the arriving date was between April 25 and May 3.

Today is April 22nd and my order is still stuck in the "Processing" status!! In addition, after I checked the status of my order today, I was shocked that my order has a new arrival date which is Jun 7 - Jun 22!!

https://discussions.apple.com/content/attachment/3c1352d1-41b9-4852-af4e-e290aaec1ac7

Jun 22 !!! This is almost 3 months since my order was placed !!

I wonder why my order is taking so much time to process! I wasn't expecting such an experience from Apple!

I tried to reach out to Apple using the chat now option but it seems that apple deactivated this option also.

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I can't call customer service as I am currently ordering from outside the US.

I really need this laptop before the end of April and there seems to be nothing I can do but canceling the order :(

Don't feel alone, It is called a global supply chain issue....

3 months seems to be about normal under the current conditions.

You can cancel it anytime before it moves to shipping.

Returns & Refunds - Shopping Help - Apple

marwan1sufian wrote:

Hello,

I have ordered a new 2021 14 inch MacBook pro on April 3, it is a custom order, and the arriving date was between April 25 and May 3.

Today is April 22nd and my order is still stuck in the "Processing" status!! In addition, after I checked the status of my order today, I was shocked that my order has a new arrival date which is Jun 7 - Jun 22!!

I really need this laptop before the end of April and there seems to be nothing I can do but canceling the order :(

It won't be to you before the end of April, so do as you need to do.