You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

homepod mini stops playing after 14 seconds

I cannot understand this issue. After 14 seconds, music I stream to my various HomePod minis stops playing and attempts to skip to the next song. I have seen from other posts that disabling Atmos or Lossless fixes the issue. It did not.

This streaming problem has been around for over a year. Why has it not been fixed? How can I avoid it?

HomePod mini, 15

Posted on May 11, 2022 4:50 PM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2022 4:55 PM

Things you can try:

  • Reboot router and HomePod.
  • Make sure that HomePod only has credentials for one Wi-Fi service, e.g. for a dual band router give the 5GHz radio a different SSID and don't give the credentials to your iPhone.
  • Sign out of Apple ID for music in HomePod's settings and sign in again.
  • Restore HomePod.


tt2

1 reply
Question marked as Top-ranking reply

May 11, 2022 4:55 PM in response to Rory Malone

Things you can try:

  • Reboot router and HomePod.
  • Make sure that HomePod only has credentials for one Wi-Fi service, e.g. for a dual band router give the 5GHz radio a different SSID and don't give the credentials to your iPhone.
  • Sign out of Apple ID for music in HomePod's settings and sign in again.
  • Restore HomePod.


tt2

homepod mini stops playing after 14 seconds

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.