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iphone wont work

my phone keeps freezing then restarting and wont stay working.

iPhone 12 Pro Max

Posted on May 18, 2022 2:45 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2022 2:56 AM

Perform a "forced" restart of your iPhone, as per these instructions:--> Force restart iPhone – Apple Support


If the issue still persists, it might be a hardware (digitizer? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

May 18, 2022 2:56 AM in response to awarson

Perform a "forced" restart of your iPhone, as per these instructions:--> Force restart iPhone – Apple Support


If the issue still persists, it might be a hardware (digitizer? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

iphone wont work

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