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User profile for user: ImSpike
ImSpike Author
User level: Level 1
14 points

Account Issues/Problems

Why does my Account Information (on my Dell notebook computer) say I have “Computer Authorizations: 3 computers are authored to play content purchased with this Apple ID” when I only have ONE (1) [notebook] computer?



Also, when I click on “Manage Devices” next to “Managed Devices: 2 devices are associated with this Apple ID and can download purchases or subscription content.” why does it ONLY list my iPad & notebook computer but NOT my iPhone?



Additionally, why do I need a two-factor verification code EVERY SINGLE TIME that I log-in to my account (on my Dell notebook computer)?  It is very frustrating that I can’t do anything without having to jump through hoops!

Posted on Jun 5, 2022 11:32 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,597 points

Posted on Jun 5, 2022 1:52 PM

See if anything here helps.


iTunes – Authorize/Deauthorize computer


iTunes - View and remove your associated devices


If the iPhone is using the same Apple ID, try signing out of the iPhone, restart, and sign back in.

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4 replies
User profile for user: ImSpike
ImSpike Author
User level: Level 1
14 points

Jun 5, 2022 3:17 PM in response to Eric Root

I don’t see how that helps.


1) Why would I want to Deauthorize a computer just to re-authorize it again.


2) I only have one (1) [notebook] computer so I don't know why there are three (3) listed.


3) It does not make any sense why a device wouldn't be listed when they are in fact [both] associated with my Apple ID.


I have had this problem before & it is unacceptable that this keeps happening.

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User profile for user: ImSpike
ImSpike Author
User level: Level 1
14 points

Jun 6, 2022 5:18 AM in response to Eric Root

Hum, I don’t now which “the other two computers” are much less “the current one”.  I had been told before that if/when I do something (I don’t even know/understand what) Apple recognizes it as a different computer so there is no way to stop/prevent it from happening.  You can’t make sense out of nonsense.  How, exactly, does deauthorizing non-existent computers prevent more non-existent computers from appearing?  Therefore, [simply] deauthorizing “the other two computers” does not solve/fix the problem….hence, that’s useless to me when it would only happen again (as I had clearly stated previously).

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