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cant delete internets account


i dont know why, there is an `unknow` account in my internet accounts. whatever in macos 12 or 13

and when i click it to see details, just black screen. and i even cant delete this

Posted on Jun 7, 2022 5:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2022 11:50 AM

In Internet Accounts when that Unknown is selected, are anything checked on the right?


Can you delete it in Safe Mode?


Start with this of M1 Mac...


Start up a Mac with Apple silicon in safe mode

On your Mac, choose Apple menu  > Shut Down.

After your Mac shuts down, wait 10 seconds.

Press and hold the power button on your Mac until the startup options window appears showing available startup disks and Options.

Select a startup disk.

Press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

To leave safe mode, restart your Mac normally, without pressing and holding any keys during startup.



Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

4 replies
Question marked as Top-ranking reply

Jun 7, 2022 11:50 AM in response to xcsoft

In Internet Accounts when that Unknown is selected, are anything checked on the right?


Can you delete it in Safe Mode?


Start with this of M1 Mac...


Start up a Mac with Apple silicon in safe mode

On your Mac, choose Apple menu  > Shut Down.

After your Mac shuts down, wait 10 seconds.

Press and hold the power button on your Mac until the startup options window appears showing available startup disks and Options.

Select a startup disk.

Press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.

To leave safe mode, restart your Mac normally, without pressing and holding any keys during startup.



Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

cant delete internets account

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