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Unable to import mp3 into Apple Music on Mac

Hey there,


I am trying to import some mp3 files into my Apple Music, however, whenever I do this it doesn't actually add it. I have tried dragging it into the library, my playlists, and using the import feature in the menu bar and none of it works. What is even weirder is when I import the same mp3 file to iTunes on my windows PC, it goes straight into my Apple Music Library. Any ideas?

MacBook Air (2020 or later)

Posted on Jun 11, 2022 10:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2022 11:05 AM

johngmiley,


Thank you for clarifying the steps you tried. To help isolate the issue please try the following steps:


1. Open Quicktime

2. File > Open File > Navigate to one of the songs

3. Confirm the song plays (If the song does not play in this step, we would suggest contacting the content provider for further assistance)

4. If the song plays click on Window > Show Movie Inspector

5. Look under "Audio Format"

6. If this format does not match the file type (for example the song says .mp3 and Audio Format shows AAC), it means the audio file doesn’t have the correct file type.

7. Rename the file by adding the correct extension (for the example above change it from .mp3 to .m4a)

8. Try adding the song to Music


After trying those steps, if the issue continues, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Get Support


Take Care!



5 replies
Question marked as Top-ranking reply

Jun 13, 2022 11:05 AM in response to johngmiley

johngmiley,


Thank you for clarifying the steps you tried. To help isolate the issue please try the following steps:


1. Open Quicktime

2. File > Open File > Navigate to one of the songs

3. Confirm the song plays (If the song does not play in this step, we would suggest contacting the content provider for further assistance)

4. If the song plays click on Window > Show Movie Inspector

5. Look under "Audio Format"

6. If this format does not match the file type (for example the song says .mp3 and Audio Format shows AAC), it means the audio file doesn’t have the correct file type.

7. Rename the file by adding the correct extension (for the example above change it from .mp3 to .m4a)

8. Try adding the song to Music


After trying those steps, if the issue continues, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Get Support


Take Care!



Jun 13, 2022 7:16 AM in response to johngmiley

Hi johngmiley,


Thank you for using the Apple Support Communities! To import music from your computer to the Music app on your Mac, check out the following guide that can help:


Import music from a computer to Music on Mac


To import songs from the internet: Import songs from the internet to Music on Mac


And to import songs from CDs: Import songs from CDs into Music on Mac


Hope this helps!

Have a great day.


Jun 14, 2022 6:59 PM in response to johngmiley

This is the reply I gave to koby1228 who has the same question:


This must be another of the many bugs with Music. See "Songs View Jumping to Random Spots After Action", I could not figure how to get the thread number, but there are many defects in Music, mine are currently listed on page 13 of that report which began last year.


A music file from my songs list was moved to my desktop, renamed it to aaatest.aif and dragged and it did not appear to load. My list of all music called songs sorted in alpha by title does not show. However, looking in recently loaded, the file is there and you can move to a playlist and it plays. Why it is not showing in the Songs list where I expect all tracks to be listed remains to be determined, it is late and a mystery for now. Note, loading from a CD does show in the Songs listing. Puzzling.

I run Music on a MacStudio and Monterey 12.4 and iTunes on my 12 year old iMac with HiSierra is a better program with none of these bugs." Give feedback to Apple.com/feedback ..... Music is listed under services, not with applications.

Unable to import mp3 into Apple Music on Mac

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