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Hello,
I just got the pencil and have paired it and it's even charging. My problem is it doesn't work at all. Is it possible it's defective? I have tried everything from resetting my new iPad Air (5th generation). I'm seriously losing it right now.
TIA, Lori
iPad Air 5 Wi-Fi, Cellular
It maybe defective and or could be an issue with the iPad OR both.
I would make an appointment to visit your “local” Apple Store and bring both devices for Apple Genius employees to inspect and evaluate/diagnose.
Genius Bar Reservation and Apple Support Options - Apple
Best of Luck to You!
It maybe defective and or could be an issue with the iPad OR both.
I would make an appointment to visit your “local” Apple Store and bring both devices for Apple Genius employees to inspect and evaluate/diagnose.
Genius Bar Reservation and Apple Support Options - Apple
Best of Luck to You!
Edit: I noticed when it's charging it's connected to Bluetooth, but when I take the pencil off it's no longer connected
Apple pencil (2nd generation) not working
