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Level 1

6 points

My Apple TV doesn’t recognize my account.

How do I get my Apple TV app to work/recognize my account?

Posted on Jun 25, 2022 2:05 PM

Top-ranking reply

Community+ 2024

Level 10

142,650 points

Posted on Jun 25, 2022 9:22 PM

On what device is this happening?

Is this for a new account, or for an account that is known to be working on other (Apple) devices?

Verify that the account details are complete and verified. The email address should be confirmed through a test message. Add a valid payment method.

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