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App store not updating apps.

App store not updating apps. It asks for the password of the old user's e-mail. I'm entering my own account, which is currently registered on the computer, and it keeps giving an error.

MacBook Pro 13″, macOS 12.4

Posted on Jul 5, 2022 1:48 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Jul 5, 2022 6:07 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review. *

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App store not updating apps.

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