Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

your purchase could not be completed.

when I try to purchase some UC from pubg Korea using my Apple gift card it says your purchase could not be completed.

so what should I do ?

Posted on Jul 21, 2022 6:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 21, 2022 9:29 AM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one


using my Apple gift card  

Add your Apple gift card to your Apple ID balance and set as your default payment, see the following Apple articles:

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

See -> Check your Apple ID balance -> Check your Apple ID balance – Apple Support (UK)

  • Check again after a few days.

 




1 reply
Question marked as Top-ranking reply

Jul 21, 2022 9:29 AM in response to elion161

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one


using my Apple gift card  

Add your Apple gift card to your Apple ID balance and set as your default payment, see the following Apple articles:

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


See -> How to redeem your Apple Gift Card or App Store & iTunes gift card

How to redeem your Apple Gift Card or App Store & iTunes gift card – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

See -> Check your Apple ID balance -> Check your Apple ID balance – Apple Support (UK)

  • Check again after a few days.

 




your purchase could not be completed.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.