i have apple tv on my roku. I purchased movies with apple tv and have watched on the roku through the apple tv app. I have purchased another movie through the apple app but the movie will not show. I get a content not available. need help
4662RW,
Hi Richa527,
We'd like to have you take a look at some suggested steps as to what might be causing this to appear and see if they fit your current situation.
If the movie or TV show won't start playing
After each step, try to stream or download the movie or TV show again.
1. Check the System Status page for service interruptions or check a third-party provider's website for any interruptions. If there are service interruptions, try to stream or watch the video later.
2. If you're having trouble signing in with your Apple ID, you can reset your Apple ID password or learn how to get a verification code and sign in with two-factor authentication.
3. If your cellular connection is poor, connect to Wi-Fi instead.*
4. Try watching on a different device using the same Wi-Fi or cellular connection. If it doesn't work, contact your internet service provider to see if there's an issue with your network.
5. If other people are using Apple TV+ or Apple TV channels, make sure it doesn't exceed the limits for streaming on multiple devices.
* Make sure that your Wi-Fi router is 802.11a/g/n/ac compatible. Streaming HD content requires 8 Mbit/s or faster. Slower tiers of Wi-Fi connections might not be fast enough to stream HD video content.
This is found in, If you can't watch or stream movies and TV shows in the Apple TV app - Apple Support, you can also find more details for when you have trouble streaming or downloading a movie.
Good luck!
certain movie not playing through apple tv app on roku
