Our Apple TV subscription uses my old email address and will not accept my current password. How do I update to my current email address?

Our Apple TV subscription uses my old email address and will not accept my current password. How do I update to my current email address?

3920X,

Posted on Aug 30, 2022 8:07 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2022 10:55 AM

Are the two addresses the same Apple ID? If you have changed your ID or password, have you followed the steps in this article on all devices/computers? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  

Similar questions

1 reply
Question marked as Top-ranking reply

Aug 30, 2022 10:55 AM in response to ChasNoyes

Are the two addresses the same Apple ID? If you have changed your ID or password, have you followed the steps in this article on all devices/computers? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.  

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Our Apple TV subscription uses my old email address and will not accept my current password. How do I update to my current email address?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.