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Level 1

8 points

Macbook

Is turning off find my mac necessary if I erase the hard drive before sending in for repair?

MacBook Pro 13″, macOS 10.15

Posted on Aug 30, 2022 5:06 PM

Top-ranking reply

Level 8

35,314 points

Posted on Aug 30, 2022 6:03 PM

On the genius reservation confirmation web page, there is this message,

" To service your Mac, Find My Mac will need to be temporarily turned off."

That should be good idea to help them access the Mac.

Some apparently Erase; some do not erase before service.

The inability to 'turn off' Find My Mac will not prevent Apple's ability to fix your Mac.

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